The PCG Team
Kenneth Nemcovich
President
Ken is a dynamic, entrepreneurial, results-generating senior executive with 30 years of leadership experience in successfully managing in all aspects of both Captive and BPO Inbound & Outbound Telesales and Customer Service organizations. Ken’s experience ranges from managing day to day operations with responsibility for Human Resources, Information Technology, Quality Assurance, Training and Leadership Development across 10 service centers and 4,000 employees to leading Retention and Acquisition Marketing operations with responsibility in developing strategic direction and operational planning across multiple industry verticals such as Travel, High Tech, Publishing and Catalog Services.
- Design & UX 50%
- Web Programming 80%
- Internet Marketing 10%
Jessica Shanor
Consultant
Jessica Shanor began her career in Human Performance Improvement (HPI) consulting in 2002. Over the years, she has been fortunate to work with multiple Fortune 500 companies and has been integral in shifting entire workforces into higher levels of output and accomplishment. Jessica is trained in Performance DNA™ analysis and utilizes this approach in each and every project where organizational improvement is necessary. She is also a dynamic and engaging trainer and has authored and led workshops nationwide.
- Photoshop 85%
- After Effects 70%
- Illustrator 50%
Dr. Steve Peterson
Consultant
Dr. Peterson has served as a higher education executive for 20 years. He most recently served as the Vice President of Admissions for Liberty University Online, which has 95,000 students. Dr. Peterson has vast experience in higher education. During his career, he has worked in financial aid, university advancement, marketing and enrollment management. It is these experiences that make Dr. Peterson an expert on enrollment management processes that contribute to student growth and a healthy bottom line.
- Customer Happiness 80%
- Tech Support 30%
- Community Management 50%
Dr. Jay Spencer
Consultant
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent mattis nec nisi non luctus. Donec aliquam non nisi ut rutrum. In sit amet vestibulum felis, id aliquet ipsum. Vestibulum feugiat lacinia aliquet.
- Design & UX 50%
- Web Programming 80%
- Internet Marketing 10%
Kevin Nemcovich
Consultant
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent mattis nec nisi non luctus. Donec aliquam non nisi ut rutrum. In sit amet vestibulum felis, id aliquet ipsum. Vestibulum feugiat lacinia aliquet.
- Photoshop 85%
- After Effects 70%
- Illustrator 50%
Matt Shanor
Consultant
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent mattis nec nisi non luctus. Donec aliquam non nisi ut rutrum. In sit amet vestibulum felis, id aliquet ipsum. Vestibulum feugiat lacinia aliquet.
- Customer Happiness 80%
- Tech Support 30%
- Community Management 50%
Brian Parker
Consultant
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent mattis nec nisi non luctus. Donec aliquam non nisi ut rutrum. In sit amet vestibulum felis, id aliquet ipsum. Vestibulum feugiat lacinia aliquet.
- Design & UX 50%
- Web Programming 80%
- Internet Marketing 10%
Timely Support
Innovative Ideas
Advanced Technology
Clear Communication
Recent Blog Posts
Learn from the top thought leaders in the industry.
No Results Found
The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.
Recent Projects
Learn from the top thought leaders in the industry.
